Jen perseveres with bureaucracies, findings ways to model a calm integrity.
Jen Malabag is the Co Director of Medi-Cal Services for our Behavioral Health program. We persevere, are dependable, and act with integrity? This is Jen!
Jen’s work as a clinician is compassionate and driven with the client’s best interest at heart. Over a year ago she started working as our Quality Control Coordinator – A difficult position that demands balance between clinically accurate charting and supporting clinicians so they remain upbeat.
In a recent audit the county stated they would disallow money from our program. This was a "challenge" situation but Jen stayed calm. She kept all of her supervisors in the loop as the process occurred. Because of her, our disallowances were reduced by 85%. Her attention to detail and understanding of the work made this happen. BACR can rely on Jen to balance these demands. She is a special person!